![]() ![]() Special Order items or items noted as "Non-Cancelable/Non-Returnable" are not returnable. Parts returned due to customer error will be subject to a 15% restocking charge. Merchandise must be returned to the address indicated on the RMA in original packaging and in resalable condition within 30 days of the original invoice date.ĭefective merchandise may be returned within 60 days of the original invoice date and need not be in original packaging. The RMA must accompany your return to ensure that your account is properly credited. Please read these guidelines before requesting a return.Ĭontact us at 1-80 ext 151 or via email at to obtain a Return Materials Authorization (RMA). At our option, we will replace the product or refund your payment. Sometimes designers make errors, but because they are consistent everything still works.We will accept merchandise returns subject to the guidelines below. Trying to figure this out just from specifications and documentation can be impossible. ![]() ![]()
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